Privacy Policy

1. Personal data

1.1 Nature of the personal data collected and the purposes of their processing

Personal data means any personal information (in particular: name, surname, first name, e-mail addresses and telephone number) that Internet users are likely to provide to Novotel Metz Centre as part of the contact request or subscribing to our newsletter.

This data, regardless of its nature, may directly or indirectly allow Novotel Metz Centre to identify Internet users and to get to know them better, to send them its newsletter, and/or to respond to their messages. This data also allows Novotel Metz Centre to provide personalized service and the centralized management of customer relationships and to send Internet users communications by post, telephone and/or email as part of information on Novotel Metz Centre products and operations, subject to compliance with the choices of Internet users in this regard. When the Internet user provides personal data, he undertakes to communicate to Novotel Metz Centre information that is complete, accurate, up-to-date and that does not prejudice the interests or rights of third parties in this context.

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1.2 Consent

No personal data is collected without the consent of Internet users. The optional or mandatory nature of the information to be communicated to Novotel Metz Centre as part of the collection carried out on the site will be indicated in advance to Internet users. They are under no obligation to transmit personal data to Novotel Metz Centre.

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1.3 Identity of the person responsible for the processing of personal data


Novotel Metz Centre is responsible for the collection and processing of personal data carried out on the site.

Novotel Metz Centre

Mr. Pascal Chauveau, Director
Center Saint Jacques, Pl. des Paraiges, 57000 Metz, France

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1.4 Purposes of data collection

Through the Site, Novotel Metz Centre processes data concerning you that is strictly necessary for the following purposes:

• Management of your subscription to the newsletter (subscriptions and unsubscriptions);
• Realization of anonymous statistics on the use of our Site;
• Allow access to certain functionalities of our Site.

Subject to your prior agreement, in order to provide you with information relating to our company and its activity, its products and/or services and commercial prospecting messages.

The information that we collect to ensure these purposes and which is essential for us to respond to your requests (your name, first name, e-mail) is indicated by an asterisk on the collection forms. If you do not fill in these mandatory fields, we will not be able to respond to your requests.

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1.5 Retention period of personal data

Personal data is kept for a period of time that does not exceed the time necessary for the purposes for which they were collected:

• To manage your subscription to the newsletter: we keep the data for as long as your subscription is active. As soon as we receive your request to unsubscribe, we proceed to deactivate the sending of newsletters;
• For contact information: we keep the data collected for the purposes of our customer service within 3 years.
  

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1.6 Data Security and Confidentiality

Novotel Metz Centre has endeavoured to put in place all useful precautions to maintain the confidentiality and security of the personal data processed and to prevent them from being deformed, damaged, destroyed or accessed by unauthorised third parties. Technical and organizational security measures in accordance with the state of the art, in particular with regard to information systems, have been put in place.

However, the company does not control all the risks associated with the operation of the Internet and draws the attention of Internet users to the existence of possible risks inherent in its use and operation.

For the purposes of technical storage of your personal data, your data will be centralized on a dedicated and secure server.

We attach the greatest importance to the protection and security of our information systems. Tools have been put in place to allow us to detect possible security breaches. These tools may incidentally result in access to personal data by our security teams. This data will be collected and processed for the sole purpose of managing these breaches and in compliance with applicable regulations on the protection of personal data.

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2. Recipients of personal data

The data collected is intended for the teams in charge of customer relations and marketing at Novotel Metz Centre and is accessible to authorized personnel. Novotel Metz Centre only transmits your personal data to a third party when:

• You have given us your prior consent to share this information;
• Novotel Metz Centre needs to share this information with third parties to provide you with the service you request;
• Novotel Metz Centre is required by a judicial authority or any other administrative authority to provide it with information.

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3. Internet user rights

In accordance with the law relating to information technology, files and freedoms No. 78-17 of January 6, 1978, each Internet user has a right of access, a right to rectify, complete, update, lock or delete personal data concerning him and, for legitimate reasons, to oppose their processing as well as the right to define guidelines relating to the fate of his personal data after his death. To exercise these rights, the Internet user must proceed as follows:

• For the newsletter: using the unsubscribe link in each electronic newsletter sent to you;

More generally, you can ask any question relating to the management of your personal information on the Site by sending an email via the contact form or a letter to the following address:

Novotel Metz Centre
Protection of personal data
For the attention of Mr. Pascal Chauveau
Center Saint Jacques, Pl. des Paraiges, 57000 Metz, FranceProtection of personal dataFor the attention of Mr. Pascal Chauveau, Francia

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4. Cookies

When consulting our site, information relating to the navigation of your terminal (computer, tablet, smartphone, etc.) on our site may be recorded in “Cookies” files installed on your terminal, subject to the choices you would have expressed concerning Cookies and that you can modify at any time. Only the sender of a cookie is likely to read or modify the information contained in it.

When you connect to our site, we may, subject to your choices, be required to install various cookies in your terminal allowing us to recognize the browser on your terminal during the validity period of the cookie concerned. The Cookies we issue are used for the purposes described below, subject to your choices, which result from the settings of your browser software used during your visit to our site. The Cookies we issue allow us to:

• To remember information relating to a form that you filled out on our site (registration or access to your account) or to products, services or information that you have chosen on our site;
• To establish statistics and volumes of visits and use of the various elements that make up our Site, allowing us to improve the interest and ergonomics of our services, as well as the visibility of the content we publish;
• To allow or facilitate your navigation on the Site, or to provide you with the online communication services that you request while browsing, and thus to adapt the presentation of our Site to the display preferences of your terminal (display resolution, operating system used, etc.) during your visits to our Site, depending on the hardware and software for viewing or reading that your terminal includes;
• To allow you to access reserved and personal areas of our site such as your account, using identifiers or data that you may have previously given us;
• To implement security measures, for example when you are asked to connect to a content or service again after a certain period of time.

The issuance and use of cookies by third parties are subject to the privacy policies of these third parties. We inform you of the purpose of the cookies we are aware of and the means at your disposal to make choices with respect to these cookies.
 If necessary, the cookies issued by these third parties may allow them, during the period of validity of these cookies, to count the number of visits to our site, and therefore to establish statistics.

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4.1 The Cookie Agreement

The registration of a cookie in a terminal is essentially subject to the will of the user of the Terminal, which the user can express and modify at any time and free of charge through the choices offered to him by his browser software.

If you have accepted the recording of cookies in your Terminal in your browser software, the cookies integrated into the pages and content you have consulted may be stored temporarily in a dedicated space on your Terminal. They will only be readable by their sender.

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4.2 Rejecting Cookies

If you refuse the registration of cookies in your Terminal, or if you delete those saved there, you will no longer be able to benefit from a certain number of functionalities that are nevertheless necessary to navigate in certain areas of our Site. This would be the case if you tried to access our content or services that require you to be identified. This would also be the case when we or our service providers could not recognize, for technical compatibility purposes, the type of browser used by your terminal, its language and display settings or the country from which your Terminal seems to be connected to the Internet.

If necessary, we decline all responsibility for the consequences related to the degraded functioning of our services resulting from our inability to save or consult the cookies necessary for their functioning and that you would have refused or deleted.

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4.3 How to exercise your choices, depending on the browser you use?

You have several options for managing cookies. Any settings you may make may change your Internet browsing and your conditions of access to certain services requiring the use of Cookies. You can make the choice at any time to express and modify your wishes regarding cookies using your browser settings. For the management of cookies and your choices, the configuration of each browser is different. It is described in your browser's help menu, which will allow you to know how to change your cookie preferences.

For Internet Explorer 8.0 and above:

• Choose the “Tools” menu (or “Tools”), then “Internet Options” (or “Internet Options”);
• Click on the “Confidentiality” tab (or “Confidentiality”);
• Use the slider to select the desired level.

For Mozilla Firefox:

• Choose the “Tools” menu then “Options”;
• Click on the “Privacy” icon;
• Locate the “cookies” menu and select the options that suit you.

For Google Chrome:

• Choose the “Settings” menu;
• Click on “Show advanced settings” and go to the “Confidentiality” paragraph;
• Click on “Content Settings.”

For Opera:

• Choose the “File” menu then “Preferences”;
• Click on the “Privacy” icon;
• Define your settings.

For Android:

• Press the Key in the top right corner;
• Go to “Settings” then “Privacy and Security”;
• Define your settings.

For Dolphin on Android:

• In the menu go to “More” then “Settings”;
• Choose the Confidentiality menu then “Security”;
• Define your settings in the “Cookies” menu.

For Safari on iOS:

• In the “Settings” application choose “Safari”;
• Go to “accept cookies” in the “Confidentiality” section;
• Define your settings.